| Policies and FAQs |
| Privacy Policy: |
| All information collected on this website is kept private and is not shared, sold, or distributed in any way. |
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| Customer Service Policy: |
| Customer satisfaction is our priority. Please contact us if you have a problem or question regarding your order and we will do everything possible to make you a happy customer. |
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| Sales Tax Policy: |
| Online orders originating from the State of Colorado will be charged the current sales tax rate. |
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| Shipping Policy: |
| We ship USPS Priority mail for a flat rate of $5.15. |
| All orders will be charged a Standard Flat rate fee of $5.15. |
| Shipping fees are nonrefundable. |
| All orders are processed in the order received and will ship within two weeks from the date your order is placed howerver, we make every effort to expedite your order |
| For local Colorado Springs orders you can arrange pickup at our store. |
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| Returns/Exchange Policy: |
| We want you to be happy with your purchase! |
| If we ever ship you an item that is defective, we will happily replace it for you. |
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| On-line/Website order Policy: |
| On-line orders are usually processed the same day as ordered. Our orders are processed Monday-Friday, 9:00 AM to 2:00 PM Mountain Standard Time. |
| We accept Paypal, VISA, Mastercard, Discover, Money Orders, Cashiers checks and Checks. Check orders are held until the checks clear. |
| Your order will be placed using the PayPal Secure Server. |
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| Phone/Fax order Policy: |
| Phone/Fax orders are usually processed the same day as ordered. Our orders are processed Monday-Friday, 9:00 AM to 2:00 PM Mountain Standard Time. |
| We accept Paypal, VISA, Mastercard, Discover, Money Orders, Cashiers checks and Checks. |
| Your order will be placed using the PayPal Secure Server. |
| All items on this website can be ordered by phone. Just call us toll-free at 866-307-6673 and we'll be happy to help you! |
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| © 2008 kiddiewampus.com. All rights reserved |
